Privacy Policy
At Adarsh ENT Hospital, we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or interact with us online.
1. Information We Collect
We may collect the following types of information when you use our website:
Personal details such as name, phone number, email address, and message content submitted through contact or appointment forms
Basic technical information such as IP address, browser type, device information, and pages visited, collected automatically for website analytics
2. How We Use Your Information
The information collected is used for the following purposes:
To respond to enquiries and appointment requests
To communicate regarding hospital services, consultations, or follow ups
To improve website functionality and user experience
To maintain internal records and administrative purposes
We do not use your information for unsolicited marketing or spam.
3. Medical Information
Any health related information shared through enquiry or appointment forms is treated as confidential. Such information is used only for the purpose of providing medical services and communication and is not shared without consent, except where required by law.
4. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. Information may be shared only:
With authorized hospital staff for service delivery
When required by law, regulation, or legal process
To protect the rights, safety, or property of the hospital or patients
5. Data Security
We take reasonable technical and organizational measures to protect your personal data from unauthorized access, misuse, loss, or disclosure. However, no method of online transmission or storage is completely secure and absolute security cannot be guaranteed.
6. Cookies and Tracking
Our website may use cookies or similar technologies to analyze traffic and improve user experience. You may choose to disable cookies through your browser settings, though some features of the website may not function properly.
7. Third Party Links
Our website may contain links to third party websites. We are not responsible for the privacy practices or content of external websites. Users are encouraged to review the privacy policies of those websites separately.
8. User Rights
You have the right to:
Request access to the personal information you have shared with us
Request correction or deletion of your personal data, subject to legal and medical record requirements
Withdraw consent for data usage where applicable
Requests can be made through our official contact details.
9. Children’s Privacy
This website is not intended for children under the age of 18. We do not knowingly collect personal information from minors without parental or guardian consent.
10. Policy Updates
This Privacy Policy may be updated from time to time to reflect changes in legal requirements or hospital practices. Updates will be posted on this page and continued use of the website indicates acceptance of the revised policy.
11. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us through the Contact Us page on our website.